Engage PR Newsletter Volume II, Issue 4


November 16, 2004

 

More good news...



Engage PR Secures Two New Clients in Q3 2004

Calix and Swan Labs have each selected Engage PR to provide ongoing expert public relations support and consultation. Engage PR will leverage its strategic messaging skills and strong media relationships to position and promote these two companies as leaders in their markets.

Calix, founded in 1999, provides advanced IP-based telecom solutions to more than 130 Independent Local Exchange Carriers (ILECs) in North America. With the Calix C7 ultra-broadband loop carrier (UBLC) platform, these carriers can deliver a wide range of packet-based voice, data, and video services to their business and residential customers over fiber and copper access media.

Swan Labs, founded in 2004, develops network appliance solutions to optimize WAN investments and maximize the performance of applications in Wide Area Networks (WAN). Swan Labs' Enterprise Application Shaping (EAS) products combine WAN optimization with application acceleration to deliver improved and predictable performance for enterprise applications deployed over wide-area networks for both corporate and remote-based employees. Several Global 2000 companies already benefit from Swan Labs' NetCelera solutions.




EPR's Full Service Programs

  • Startup Program - for new companies ready to make their mark

 

  • Fresh Start PR - for established companies seeking to refine or refresh their messaging

 

  • IPO-Readiness Program - for startups experiencing market success to move to the next level



 

 

Engage PR is a full-service public relations and communications company with a strong track record of promoting our clients to market success. For more information, please visit www.engagepr.com.

Here we showcase how Engage PR's unique and creative public relations campaigns have elevated our clients and their products in the eyes of investors, the industry, and the media.



Building Momentum for Swan Labs

Swan Labs develops network appliances that enable Global 2000 companies to maximize their Wide Area Network (WAN) investment by simultaneously optimizing WAN performance and accelerating enterprise applications. Engage PR began working with Swan Labs in July 2004 to help launch the company, founded earlier this year.

The Goal
While enterprises can currently choose from several WAN optimization solutions, they still face significant challenges when it comes to implementing mission critical applications over the WAN. Swan Labs is taking a new approach to this market with Enterprise Application Shaping (EAS), a new technology that combines the best aspects of WAN optimization and application acceleration. As a new vendor
-and the only vendor in a new market space- Swan Labs lacked name and technology recognition. Thus Engage PR's primary objective was to launch Swan Labs to the trade press, financial press, and analyst communities as a company that is enabling enterprises to solve an existing problem in a new, more comprehensive way.

The Approach
EPR used multiple tactics to launch Swan Labs, highlighting the market opportunity, private funding from pedigree investors, a serial entrepreneur CEO, and a board chairman who is recognized as an industry visionary and who has taken previous startups to successful acquisitions.

Engage PR combined the following components to maximize interest in Swan Labs:

  • Defined the size and the scope of the Enterprise Application Shaping market and explored the limitations of existing approaches
  • Promoted Swan Labs' Series A funding of $15 million from investors NorWest Ventures, DCM - Doll Capital Management, and Benhamou Global Ventures
  • Leveraged networking industry luminary Eric Benhamou, Swan Labs' board chairman and investor, for business press opportunities surrounding the company's launch and funding news
  • Highlighted third-time CEO Andrew Foss and his expertise in the enterprise WAN market to secure CEO profiles in key trade and business press publications


The Results
EPR conducted Swan Labs' company launch in August 2004. Through aggressive outreach to key targets and consistent messaging from Swan, the launch produced the following results:

  • Visibility for Swan Labs and its EAS technology, achieved by briefing 13 key reporters and three industry analysts
  • Coverage in 31 publications, including The Wall Street Journal and San Jose Mercury News, and a Q&A in Red Herring


The Take Away
Combining multiple angles to publicize a news event can heighten interest in a new company. Engage PR applies creative approaches to promote all of its clients successfully.



Establishing Experts, One Creative Column at a Time

Inkra Networks is the leading provider of virtualized network infrastructure designed to manage and minimize operations costs for service provider, government, and enterprise organizations. Engage PR began working with Inkra in August 2001 and helped launch the company's first product in April 2002.

In late 2003, as the media began to explore what technologies would constitute the "New Data Center," Engage PR and Inkra recognized the need to educate the media and Inkra's potential customers and partners on the benefits of virtualization and the convergence of the data center
-a term used to define bringing the storage, server, and network layers of the data center together to work as one entity. Engage PR and Inkra developed a PR program to position the company as the experts in this new and perplexing market.

As a part of the program, Engage PR secured Inkra's participation in Network World's Data Center Technology Tour in fall of 2003. Throughout the tour, Inkra received many inquiries from attendees
-primarily enterprise IT decision makers- about the convergence of the data center. These questions reflected continued confusion surrounding the New Data Center model and the technologies making convergence possible.

Engage PR and Inkra found that although Network World covered New Data Center topics such as server, storage, and networking virtualization, it provided no single column to address the convergence of all three technologies. Nor did the publication have a forum where data center experts could answer readers' questions and provide tips on deploying next-generation data center architectures.

Realizing an opportunity for Inkra to fill an information void, Engage PR leveraged its relationships with Network World editors to propose a weekly column that would guide readers through the New Data Center by answering their questions. The editors were interested, and Engage PR worked for several months to secure the article and determine final parameters and logistics. The agency placed Dave Roberts, CTO and co-founder of Inkra, as the "networking expert" on the column's panel of data center experts.

Roberts and the other experts now offer advice to IT managers through the "Data Center Doctors" column, which began running on November 1, 2004. The column provides real-world insight to help readers gain clarity on the many questions that surround data center convergence.

By identifying an area of technology that was confusing readers and suggesting a creative way of alleviating this confusion, Engage PR was able to secure Inkra a weekly column in a top-tier publication. The "Data Center Doctors" column allows Inkra to highlight its expertise in data center virtualization in ways that provide tangible value for prospective customers.


Engage PR Wins PRSA “Best in Show” Honor for Best Editorial/Op-Ed Column

Airespace is a leading developer of enterprise-class Wireless LAN (WLAN) networking platforms. Engage PR began working with Airespace in May 2003, right after the company's initial product launch.

As a part of its strategy to differentiate Airespace in the crowded WLAN market, Engage PR conceptualized, pitched, and secured a weekly column authored by Airespace's technical founders in Network World, a highly respected tech publication. Called "Wireless Wizards," this Q&A column positioned Airespace's founders as WLAN technology experts with a long-history of RF expertise. Readers sent in weekly questions on WLAN technology, deployment issues, or standards, and one of the three founders would respond, based on his particular domain expertise.

"Wireless Wizards" quickly became one of the publication's hottest columns, with more than 1,200 readers per week signing onto the Web site to read it. As the exclusive contributors to this column for nine months, the Airespace co-founders gained industry-wide recognition.

The success of the column prompted Engage PR to submit it to the Public Relations Society of America (PRSA) for a regional Compass Award in the "Best Editorial/Op-Ed Column of the Year" category. PRSA evaluated each submission for its strength in the following areas: specific PR objective, tools/techniques used, audience reached, budget, documented results, and success measurement. Based on these criteria, PRSA presented Engage PR with the "Best in Show" award for "Best Editorial/Op-Ed Column" of the year.

Through its creativity and media relationships, EPR was able to develop and secure an award-winning column that highlighted its client's expertise and provided high-impact visibility in a crowded technology market.

 

 

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